FAQ 











 
 
How long before I receive my order?
As soon as we receive your payment we will begin precessing your order. Your item will be shipped with in two business days.
 
Sipping cost?
Some of the items we offer for sale are drop shipped directly from the manufacturer or supply warehouse. Shipping and handling price is listed in the discription of each item for any destination in the lower 48 states. Sorry, we do not offer International shipping at this time. Alaska and Hawaii residents please contact us prior to ordering to see how much extra shipping will be. We use a combination of freight carriers, USPS, UPS and FedEx and use the carrier that is best suited for the product being shipped and the location being shipped to. If you have any questions about our shipping policies or services, please do not hesitate to ask!
 
We will combine shipping on larger quantities when we can. Please contact us before ordering and we will be happy to give you the shipping cost.
 
The Ultimate Bicycle Mirrors are shipped 2-3 day Priority Mail.
 
Warranty or Guarantee?
We want you to be a satisfied customer, if there is a problem with your order please email us and we will do our best to resolve it.
 
Will my information be safe?
Your personal information will not be sold or transferred to any other parties. We have purchased Invisus Security Solution computer security to make sure your information is safe.
 
Do I have to pay state sales tax on my purchase?
Only those who live in Iowa are required to pay sales tax on your purchase.
 
I have a question or problem. How do I contact Customer service?
You can reach us by filling in the information on the contact us page or phone 319-234-1288
 
What is the easiest  way to purchase items on this web site?
Paypal is safe and very easy to use payment method. When checking out click on the box that says make payment with Paypal. If you do not have a Paypal account it will let you sign up for one. Please let us know if you have a problem or question. We will do what we can to resolve it. We have discovered that having a web site is a continual learning experience!
 
What if I don't receive my order? Please contact us using our Contact Us page or call 319-234-1288. Please include you full name, mailing address, email address, & phone number. We will do our best to find out what happened to your purchase. Our goal is to make you a satisfied customer! Please realize from time to time (though rare) there are computer problems, delivery delays, and a few other things that could cause a delay in you receiving your purchase. If you think it has been a day longer getting to you then expected Please do not hesitate to contact us!